Contact Us

For concerns with ordering, purchasing or downloading software from this site, please see the "Help" link at the top of this page.

For assistance with software purchased from this webstore, please submit an IT General Inquiry ticket via the U of A Service Portal.
If your issue is urgent, you can call the Staff Service Centre for IT Support at 780-492-8000, Monday to Friday from 7:30 AM to 6:00 PM MST. Closed on statutory holidays.

For assistance with Adobe, IBM, and Microsoft paid products and products under the More Software tab, please contact Kivuto:

Phone: 1-888-396-1447 (6:00AM - 6:00PM Eastern)